Refund & Return Policy

Thank you for shopping with Swash Peak. We want you to be happy with your purchase. If something isn't right, we're here to help.

30-Day Returns

We accept returns on eligible items within 30 days of delivery.

To qualify for a return, items must be unworn, unused, and in their original condition, with tags attached and original packaging where applicable. Proof of purchase is required.

To start a return, email info@swashpeak.com with your order number and reason for the return.

We'll provide return instructions and a return shipping label. Returns must be authorized before merchandise is sent back.

Clearance & Final-Sale Items

Items clearly marked as final sale at the time of purchase, including designated clearance merchandise, are not eligible for standard returns or exchanges due to sizing, fit, or change of mind.

If a final-sale item arrives damaged, defective, or incorrect, please contact us. We'll review the issue and work toward an appropriate resolution.

Final-sale restrictions do not affect rights provided under applicable law.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives.

If an item is damaged, defective, or incorrect, contact us as soon as possible at info@swashpeak.com.

Include your order number, a description of the problem, and photographs when helpful.

Although shipping carrier handling and delivery schedules are outside our direct control, we'll work with you and the appropriate fulfillment or shipping partner to review the issue and find a resolution.

Exchanges

For eligible merchandise, we recommend returning the original item and placing a new order for the desired size, color, or style.

This is generally the fastest way to receive your preferred item.

Please contact us before returning merchandise so we can provide the appropriate instructions.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

Approved refunds are issued to the original payment method within 10 business days. Your financial institution may require additional time to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@swashpeak.com.

International Orders

For international orders, return eligibility may depend on the destination and applicable consumer protection laws.

Where the European Union's statutory 14-day withdrawal right applies, customers may exercise that right in accordance with applicable law. Our return conditions and final-sale exceptions do not override mandatory consumer rights.

Please contact us before returning an international order so we can provide instructions.

Questions?

If you have questions about a return, refund, exchange, or issue with your order, contact info@swashpeak.com.

We're happy to help.